100% No Quibble TAKE-IT-TO-A-HERO Money Back Guarantee

If you think your vehicle has not been serviced or fixed correctly, talk to a Hero and we’ll do our best to put it right, but in the event we can’t, we’ll refund whatever part you feel is fair – that’s it, no argument, no quibbles, just any reasonable request will be met.

No hero is perfect but we do our best at all times.

Any warranty that we give you applies to your vehicle. If you sell or otherwise transfer ownership of your vehicle to another person, they will be entitled to the benefit of the warranty for the rest of the warranty period, increasing your resale value!

Services and Parts Generally12 months or 12,000 miles (whichever comes first)
TyresVary by manufacturer
ExhaustsMinimum 12 months or 12,000 miles (whichever comes first)
Wheel Alignment7 days*
Shock AbsorbersMinimum 12 months or 12,000 miles (whichever comes first)
BatteriesChoice of batteries with 1 to 5 years
Brakes Minimum 6 months or 6,000 miles (whichever comes first)
Clutches Minimum 1 year or 12,000 miles (whichever comes first)
Cam Belts Minimum 1 year or 12,000 miles (whichever comes first)

Please keep all paperwork we give you to support any guarantee.

*Please note wheel alignment can be affected by driving conditions and is therefore not covered by our normal guarantee but we will check and re-align within 7 days if you feel it is needed.