PLEASE READ THIS POLICY CAREFULLY. IF YOU DO NOT ACCEPT THESE TERMS, YOU ARE ADVISED NOT TO USE THE WEBSITE
This policy was last updated: 21st October 2019
Vehicle Heroes Ltd (“Vehicle Heroes”) is registered in England and Wales under company registration number 12022520.
Where we manage personal data, we identify as a Data Controller and recognise and act on our obligations under data protection law applicable in the UK. We are registered with the Information Commissioner’s Office (ICO), registration number ZA528396.
The person responsible for data protection is Keith Samuels. You can contact us in relation to data protection matters by email to firstname.lastname@example.org
What are Cookies?
Cookies are small files saved to the user’s computer hard drive that track, save and store information about the user’s interactions and usage of the website. This allows the website, through its server, to provide the user with a tailored experience when navigating the website. Session cookies may be used to validate your access to different parts of the website.
We may also use other similar technologies on the website. These include:
Web beacons: These are tiny graphics with a unique identifier that are used to understand browsing activity. Web beacons are invisible when you open a web page.
Social widgets: These are buttons or icons provided by third-party social media providers that allow you to interact with those social media services when you view a web page or a mobile app screen. These social widgets may collect browsing data, which may be received by the third party that provided the widget, and are controlled by the third parties.
UTM codes: These are strings that can appear in a web address when a user moves from one web page or website to another. The string can represent information about browsing, such as which advertisement or publisher sent the user to the receiving website.
Types of Cookies
The types of Cookies are:
- Strictly necessary cookies. These help to make a website usable by enabling basic functions like page navigation and access to secure areas of the website. The website cannot function properly without these cookies.
- Analytical/performance cookies. These help website owners to understand how visitors interact with websites by collecting and reporting information anonymously.
- Functionality cookies. These are used to track visitors across websites. The intention is to display ads that are relevant and engaging for the individual user and thereby more valuable for publishers and third-party advertisers.
- Targeting cookies. The information to make our site and the advertising displayed more relevant to your interests. We may also share this information with third parties for this purpose.
Cookies can be placed for a user’s session and will disappear as soon as the browser software is closed or the computer is turned off, or cookies may be persistent and will remain on the device.
COOKIES WE USE
The below cookies are used for the operation of our website:
|__cfduid||purechatcdn.com||HTTP||Used by Cloudflare to identify trusted web traffic.||1 year|
|ASP.NET_SessionId||vehicleheroes.wsptm.com||HTTP||Preserves the visitor's session state across page requests.||Session|
|_purechatLocalStorageAccess||vehicleheroes.co.uk||Persistent||Necessary for the functionality of the website's chat-box function.||HTML|
|_purechatVisitorWidgetPlaySound||vehicleheroes.co.uk||Persistent||Necessary for the functionality of the website's chat-box function.||HTML|
|expanded||vehicleheroes.co.uk||Persistent||Necessary for the functionality of the website's chat-box function.||HTML|
|superMinimize||vehicleheroes.co.uk||Persistent||Necessary for the functionality of the website's chat-box function.||HTML|
|_ga||vehicleheroes.co.uk||HTTP||Registers a unique ID.||2 years|
|_gat||vehicleheroes.co.uk||HTTP||Used by Google Analytics to throttle request rate.||1 day|
|_gid||vehicleheroes.co.uk||HTTP||Registers a unique ID.||1 day|
|collect||vehicleheroes.co.uk||Pixel||Used to send data to Google Analytics about the visitor's device and behaviour. Tracks the visitor across devices and marketing channels.||Session|
|_fbp||vehicleheroes.co.uk||HTTP||Used by Facebook to deliver a series of adverts for products.||3 months|
|acquisitionSource||vehicleheroes.co.uk||HTML||Determines how the visitor accessed the website.||Persistent|
|fr||facebook.com||HTTP||Used by Facebook to deliver a series of adverts for products.||3 months|
|r/collect||Doubleclick.net||Pixel||Used to send data to Google Analytics about the visitor's device and behaviour. Tracks the visitor across devices and marketing channels.||Session|
|tr||facebook.com||Pixel||Used by Facebook to deliver a series of adverts for products.||Session|
|ls_smartpush||vehicleheroes.co.uk||HTTP||Not available||1 months|
|TMP019||vehicleheroes.wsptm.com||HTTP||Not available||1 year|
Changes to this Policy
We reserve the right to change this Cookies Policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. You will be deemed to have accepted any changes to the terms of this Cookies Policy on your next visit of the website following the amendment.
If you have any concerns about how we handle your data, you can contact the person responsible for data protection, see above.
If you wish to raise formally raise a concern or complaint to the Information Commissioner’s Office (ICO) – the UK Regulator on data protection matters, you can call the helpdesk on 0303 123 1113, or see the options for reporting issues on https://ico.org.uk/concerns/
Guidelines for the processing of data are available from the Information Commissioner’s Office, see www.ico.org.uk